1807 12th Ave, Monroe, WI 53566

Privacy Policy

Last updated: Nov 18, 2024

This privacy policy describes our policies and procedures for collecting, using, and disclosing your information when you use our website and services. It tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our website and services. By using our website, you agree to the collection and use of information in accordance with this privacy policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this privacy policy:

  • Company (referred to as either "the company," "we," "us," or "our" in this Agreement) refers to TruHome Inc.
  • Country refers to: United States
  • Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses.
  • Data Controller refers to the company as the legal person who, alone or jointly with others, determines the purposes and means of processing Personal Data.
  • Device means any device that can access the service, such as a computer, a cellphone, or a digital tablet.
  • Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, particularly the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites.
  • Facebook Page is a public profile named TruHome Inc specifically created by the company on the Facebook social network, accessible from https://www.facebook.com/truhomeinc.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Sale means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means a consumer's personal information to another business or a third party for monetary or other valuable consideration.
  • Service refers to any build projects, tutorials, advice, downloads, digital products, or any other services.
  • Service Provider means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the website, to provide the website on behalf of TruHome Inc, to perform services related to the website, or to assist the company in analyzing how the website is used.
  • Usage Data refers to data collected automatically, either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit).
  • Website refers to truhomeinc.com, accessible from https://www.truhomeinc.com.
  • You refers to the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable. You can be referred to as the Data Subject or as the "user" as you are the individual using the service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • First name and last name
  • Email address
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the service.

Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our website or access the website through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our website and store certain information. Tracking technologies are beacons, tags, and scripts to collect and track information and improve and analyze our website. The technologies we use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may be unable to use some parts of our website. Our website may use cookies unless you have adjusted your browser settings to refuse cookies.
     
  • Web Beacons. Certain sections of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: These cookies are essential to providing you with services available through the website and enabling you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
     
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These cookies identify if users have accepted the use of cookies on the website.
     
  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid having to re-enter your preferences every time you use the website.
     
  • Tracking and Performance Cookies
    Type: Persistent Cookies
    Administered by: Third-Parties
    Purpose: These cookies are used to track information about traffic to truhomeinc.com and how users use the website. The information gathered via these cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these cookies to test new pages, features, or new functionality of the website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit the cookies section of our privacy policy.

Use of Your Personal Data

The company may use personal data for the following purposes:

  • To provide and maintain our website, including monitoring the usage of our website.
  • To manage your account: to manage your registration as a user of the website. The personal data you provide can give you access to different functionalities of the website that are available to you as a registered user.
  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with TruHome Inc through the website.
  • To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or enquired about unless you have opted not to receive such information.
  • To manage your requests: To attend to and manage your requests to us.
  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as an ongoing concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our website users is among the assets transferred.
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our website, products, services, marketing, and your experience.

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our website for payment processing or to contact you.
  • For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of TruHome Inc assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies we control or are under common control with us.
  • With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With other users: when you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With your consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

TruHome Inc will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of our website or we are legally obligated to retain this data for longer periods.

Transfer of Your Personal Data

Your information, including personal data, is processed at the company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Your consent to this privacy policy, followed by your submission of such information, represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the personal data that we have collected about you.

Our website may give you the ability to delete certain information about you from within our website.

You may update, amend, or delete your information at any time by signing in to your account if you have one and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

Your personal data may be transferred if we are involved in a merger, acquisition, or asset sale. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

Law enforcement

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other legal requirements

We may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of TruHome Inc
  • Prevent or investigate possible wrongdoing in connection with the website
  • Protect the personal safety of users of the website or the public
  • Protect against legal liability

Security of Your Personal Data

The security of your personal data is important to TruHome Inc, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The service providers we use may have access to your personal data. These third-party vendors collect, store, use, process, and transfer information about your activity on our website in accordance with their privacy policies.

Analytics

We may use third-party service providers to monitor and analyze the use of our website.

  • Google Analytics
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt out of having made your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about visits activity with Google Analytics.

    For more information on Google's privacy practices, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.

Email and Text Message Marketing

We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may interest you. If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. 

Payments

We may provide paid products and/or services within the website. In that case, we may use third-party services for payment processing (e.g., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Usage, Performance, and Miscellaneous

We may use third-party service providers to provide better improvement of our website.

Facebook Page

Data Controller for the Facebook Page

We are the Data Controller of your personal data collected while using the website. As operators of the Facebook page TruHome Inc, TruHome Inc and the operator of the Facebook social network are joint controllers.

TruHome Inc has entered into agreements with Facebook that define the terms for use of the Facebook Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php.

Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages personal data or contact Facebook online or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

Facebook Insights

We use the Facebook Insights function in connection with the operation of the Facebook Page in order to obtain anonymized statistical data about our users. For this purpose, Facebook places a cookie on the user's device when they visit our Facebook page. Each cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.

Facebook receives, records, and processes the information stored in the cookie, especially when the user visits the Facebook website, websites that other members of the Facebook Page provide, and websites by other companies that use Facebook services.

For more information on Facebook's privacy practices, please visit Facebook's Privacy Policy page here: https://www.facebook.com/privacy/explanation.

Children's Privacy

Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Links to Other Websites

Our website may contain links to other websites that we do not operate. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We will let you know via the "Last updated" date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, you can contact us by visiting this page on our website: https://www.truhomeinc.com/contact or by mail:

TruHome Inc 1807 12th Ave Monroe, WI 53566 United States